If you've ever suspected that quitting your Internet provider is a lot harder than it should be, this story will either make you laugh with sympathy or tremble with anger. It's about a couple that was moving and tried to cancel their service with Big Red. What they got was a runaround worthy of an Olympic marathon. 

And though the CRTC has now ordered the major telecoms to fix this odious practice by next spring, you can be sure they're already thinking of ways to get around the coming new rules. 

This Toronto couple spent four days trying to cancel Rogers. Why some telecoms make it so hard to move on