One update to this thread: I just had an online chat with a rep from the Commission for Complaints for Telecom-television Services. (I wonder how many Canadians even know they exist?) When I asked the rep there why the disabled were to be allowed trial periods but not other Canadians, her response was telling:

"That's certainly a very good question. This type of inquiry would be best suited for the CRTC as they are the regulatory body and they are the ones that put the code into effect. The CCTS does mediation for unresolved disputes between service providers and customers…"

So let me get this straight. You're employed to strictly enforce the code and resolve disputes that arise from it, but you can't tell me why you're doing what you're doing?
 
"We do enforce the code but we cannot explain to you why the CRTC decided to put that particular provision in the code."

And that, I would suggest to all those assembled here, speaks volumes about why the government tasked with regulating our industry works the way it does. Or more often, doesn't work the way it should.

Anyone have a buck they can pass?

Better oversight is a necessity with these money grubbing corpse.
Shaw here just decided to add another dollar to everyone's cable bill effective August first but there was no advance notice, no reason given for the increase which even affects the so called limited skinny basic package which is supposed to top out at 25 dollars a month. 
The notice of the increase was a line of tiny print at the bottom of the monthly cable bill.
 

RadioActive wrote:

 phrases or words that sound good and can mean anything, but are as tough to pin down as Jello on a bulletin board. 

For related news, see "radio faces grim future" immediately below