torontostan wrote:

Shorty Wave wrote:

Rogers has a tendency to spend money then wonder how to get their ROI. Case in point, they spent over $4 billion for the rest of MLSE, then wonder how they’re going to pay for it. Turns out Rogers is now looking for partner(s) for MLSE. Like RadioActive said, paying all that money for MLSE cost more than we thought, and more than Rogers thought as well!

 https://share.google/QJXEZUAVPPqmbRe4l

Ughhm sorry, you think this wasn't the plan all along? Get real. They knew these layoffs would be required to pay for MLSE.....
 

 
Thank you for your supercilious reply to my comment. Too bad you didn’t actually read it as nowhere in my above comment did I mention layoffs, my comment is about Rogers looking for investors for MLSE, that’s it. However, I will give you credit for attempting to bring back Valleyspeak, very retro.

RadioActive wrote:

It's not bad enough Rogers cut as many as 230 positions in its media division in the recent purge, shuttering six radio stations in the process. Now the CBC is reporting they've also fired a fair number of their customer service agents, who take calls about poor service or billing issues with the company's cell phones.

It comes as some Rogers clients are already waiting as long as three hours to speak to a representative about their issues. But Big Red denies there will be much inconvenience.

"We're investing in digital tools and self-serve to help our customers faster as their desire to self-serve grows, (spokesman Zac) Carreiro wrote in an email at the time. Like our peers, we continue to use a mix of in-house and third-party vendors."

The company won't confirm how many people lost their jobs in these latest cutbacks. 

Poor Rogers. It's just too bad they have to shell out any money for annoyances like employee salaries or customer service. Maybe one day, they'll fix those problems, too. I guess paying all that money for MLSE cost more than we thought. 

Rogers cutting telco customer service jobs amid complaints of long wait times 

As if the big telcos' policies weren't bad enough, they've been doing this to you for years. If you've run into this billing practice when trying to switch to a new provider, you already know the frustration. If not, be aware of what they've been up to decades.

This former Rogers adviser handled your angriest calls. Now, he wants to end a telecom practice everyone hates

What was it like to be one of the 230 people who found themselves with steady employment one day and shockingly out of work the next?

It happened when Rogers suddenly shut down 6 radio stations across the country with no warning on July 7th - including its Newsradio 1130 in Vancouver. 

How quickly did the axe fall? According to the story below, one of their traffic reporters, Alex Carrigan, was on his way into work listening to the station in his car. 

“At 10:15, I hear a pre-recorded message saying that today was the last day of 1130 News Radio playing local news coverage...That is how I found out that I was no longer employed — on my drive into work.”

Classy.

The story also outlines how much many of the now unemployed radio folks were being paid and why they found it difficult to try and negotiate with management located all the way across the country. 

The site is a labour union friendly outlet, so it has a slight bias in that direction, but that doesn't change what happened to the unfortunate people who now formerly worked there. 

Rogers Layoffs Stemmed from ‘Corporate Decisions’ Taking Precedent Over Workers, Union Says

torontostan wrote:

Of the 230, 80 were employed by these radio stations

Just 650/1130?

RadioAaron wrote:

torontostan wrote:

Of the 230, 80 were employed by these radio stations

Just 650/1130?

All 6

RadioActive wrote:

What was it like to be one of the 230 people who found themselves with steady employment one day and shockingly out of work the next?

It happened when Rogers suddenly shut down 6 radio stations across the country with no warning on July 7th - including its Newsradio 1130 in Vancouver. 

How quickly did the axe fall? According to the story below, one of their traffic reporters, Alex Carrigan, was on his way into work listening to the station in his car. 

“At 10:15, I hear a pre-recorded message saying that today was the last day of 1130 News Radio playing local news coverage...That is how I found out that I was no longer employed — on my drive into work.”

Classy.

The story also outlines how much many of the now unemployed radio folks were being paid and why they found it difficult to try and negotiate with management located all the way across the country. 

The site is a labour union friendly outlet, so it has a slight bias in that direction, but that doesn't change what happened to the unfortunate people who now formerly worked there. 

Rogers Layoffs Stemmed from ‘Corporate Decisions’ Taking Precedent Over Workers, Union Says

 

From the article:-
“When Carrigan was first hired in a part-time position, he said he was making between $23-24/hour. Once he was hired full-time, he made $55k/year for the three years prior to the Radio unit’s new collective agreement being ratified. Once the agreement was ratified, his salary increased to $59k/year.”

Is it me or does $59K seem like a low salary for a full-time on air radio talent? It seems low to me. I made a much better salary in creative services and probably had less job stress. I imagine Rogers got away with such low salaries as they know there weren’t many places for on-air talent to work, and less by the day! But $59K for full time on air? Cheap as hell Rogers as Edward lines his pockets. Classy Rogers indeed.