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1 of 1- Johnny B
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CRTC rejects call for public inquiry into aggressive telecom sales pra
‘Last month, PIAC requested that the CRTC launch a public inquiry following multiple reports by CBC News' Go Public about high-pressure sales tactics by telecom employees when selling TV, internet or wireless services…For example, a Rogers employee admitted to not telling mostly older customers about added fees and to sneaking extra products or services onto a bill.’
- RadioActive
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Re: CRTC rejects call for public inquiry into aggressive telecom sales pra
Given that so many of the CRTC's honchos - including its new chair Ian Scott, a former Telus exec - are from the telecom world, this shouldn't come as any surprise. It's exactly what most expected would happen when J-P Blais was replaced.
Here's a story from last year that shows that was already a concern.