CBC Blows The Lid Off Bell, Rogers & Telus Sneaky Pricing Practices

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Posted by RadioActive
November 4, 2024 8:03 am
#1

"In email after email, telco customers say they were never told about language — often buried in the fine print — that says companies are allowed to increase the price of certain items during the term of a contract."

Hundreds of Rogers, Bell and Telus customers angry prices can increase during contract

 
Posted by g121
November 4, 2024 9:07 am
#2

*chuckles* so you're becoming a bit more appreciative of the CBC : )) .. 

 
Posted by RadioActive
November 4, 2024 9:11 am
#3

They do investigative stuff well on things like "Marketplace" and "Go Public." I appreciate that. 

But they spend a lot of taxpayer money on a primetime line-up that very few Canadians watch. That I could live without. 

 
Posted by Dial Twister Online!
November 4, 2024 9:21 am
#4

RadioActive wrote:

But they spend a lot of taxpayer money on a primetime line-up that very few Canadians watch. That I could live without. 

Given that there is an overwhelming number of broadcast sites, streams, etc. directed at the broadest possible audience, what's wrong with some narrowcasting that serves those not so interested in what the masses seem to prefer? Or, must we all watch American imports or the pathetic 'Canadian' franchise of American shows?

 
Posted by RadioAaron
November 4, 2024 9:29 am
#5

Narrowcast audiences at broadcast prices.

 
Posted by RadioActive
November 4, 2024 9:36 am
#6

Dial Twister wrote:

RadioActive wrote:

But they spend a lot of taxpayer money on a primetime line-up that very few Canadians watch. That I could live without. 

Given that there is an overwhelming number of broadcast sites, streams, etc. directed at the broadest possible audience, what's wrong with some narrowcasting that serves those not so interested in what the masses seem to prefer? Or, must we all watch American imports or the pathetic 'Canadian' franchise of American shows?

Fine with me. I just don't want to be forced to pay for something I don't want or never use.

 
Posted by paterson1
November 4, 2024 11:33 am
#7

RadioActive wrote:

Dial Twister wrote:

RadioActive wrote:

But they spend a lot of taxpayer money on a primetime line-up that very few Canadians watch. That I could live without. 

Given that there is an overwhelming number of broadcast sites, streams, etc. directed at the broadest possible audience, what's wrong with some narrowcasting that serves those not so interested in what the masses seem to prefer? Or, must we all watch American imports or the pathetic 'Canadian' franchise of American shows?

Fine with me. I just don't want to be forced to pay for something I don't want or never use.

You always bring that up RA.  Too bad, taxes don't work that way and you know it...We all pay for things that we would rather not through taxes.  And by the way it is obvious that you do use CBC, so I am sure you get your $32 per year worth.

 
Posted by Radiowiz
November 4, 2024 11:43 am
#8

RadioActive wrote:

But they spend a lot of taxpayer money on a primetime line-up that very few Canadians watch. That I could live without. 

We shouldn't get too political about the CBC, but do note this:
CTV, City and Global ALL agree on ONE thing.
They WANT CBC to function that way. They would rather pay taxes for the CBC to be on it's current path so that there is one less channel to compete with for content.  (this includes streaming or any source out there)

The last thing they need is for a prime time lineup that is suddenly filled with content that CBC out bids for, gains high ad revenue (less taxes) and messes up the bottom line in the end for the other 3. 





 


RadioWiz & RadioQuiz are NOT the same person. 
RadioWiz & THE Wiz are NOT the same person.

 
 
Posted by paterson1
November 4, 2024 11:45 am
#9

Dial Twister wrote:

RadioActive wrote:

But they spend a lot of taxpayer money on a primetime line-up that very few Canadians watch. That I could live without. 

Given that there is an overwhelming number of broadcast sites, streams, etc. directed at the broadest possible audience, what's wrong with some narrowcasting that serves those not so interested in what the masses seem to prefer? Or, must we all watch American imports or the pathetic 'Canadian' franchise of American shows?

Why would you refer to them as pathetic Canadian franchises.  Shows like Traitors, Masterchef, Amazing Race, Family Feud etc. are franchised around the world.  So why are the Canadian versions pathetic, and especially when they seem popular.  

And one more dig at RA's comment.  CBC English TV's tax allotment is $326 million and for prime time the amount of money spent will be much less.  Is this a lot of money??  And a lot of the US simsubed programming in the evening isn't exactly bringing in a lot of Canadians viewers either.   

 
Posted by RadioActive
November 4, 2024 12:16 pm
#10

paterson1 wrote:

 CBC English TV's tax allotment is $326 million and for prime time the amount of money spent will be much less.  Is this a lot of money?? 

The amount is besides the point. (And yes, if $326 million isn't considered a lot of money, I envy you your bank account.)

I - and many others - are still paying for a service I don't want and never use. It's funny how when it's the CBC, they always get an exception. Imagine going into a Loblaws and being told you had to buy the potato salad and the pork chops, even though you don't eat either of them and never will? And the tax man would come after you if you refused? If you weren't given a choice? 

Yes, it's ridiculous, but in my mind the principle is the same. Let me pay for what I want and what I use. If you like the CBC's offerings, that's terrific. Donate to them to pay for it. Allow Canadians to check a box on their income tax returns to fund the Corp. But don't force me to follow suit. No other business works that way.

 
Posted by Dial Twister Online!
November 4, 2024 12:25 pm
#11

No other business works that way???

Want a specific channel on Rogers, Bell, Cogeco, et al, and only that channel?

Good luck breaking out of the bundles!

 
Posted by RadioActive
November 4, 2024 12:36 pm
#12

Yes, this is endemic to broadcasting and cable only. No other business works this way or would be allowed to. I was referring to the CBC specifically, because it's the only one that gets direct taxpayer funds, but they all do it.

I understand how the speciality channel funding model works. But it's not right. 

I can't think of any other industry that's allowed to get away with this. Why do we let them?

 
Posted by g121
November 4, 2024 1:12 pm
#13

RadioActive wrote:

They [CBC] do investigative stuff well on things like "Marketplace" and "Go Public." I appreciate that.

RadioActive wrote:

I - and many others - are still paying for a service I don't want and never use

hmmm, seems a contradiction, which is it? .. just pulling your chain : )) .. 
 

 
Posted by RadioActive
November 4, 2024 1:26 pm
#14

It's a fair question.

In my mind, there is a difference between news and public affairs programming and their regular schedule of dramas and comedies. I think they do the former well and the latter poorly. But I would not be adverse to losing the first two in order to not have to pay for the rest. 

There is no other entity/company in Canada that would keep producing product that clearly isn't attracting "buying" customers. Why is the CBC an exception? It makes no sense to keep making shows only a relative handful of people watch. Who else would do that?

 
Posted by Dial Twister Online!
November 4, 2024 1:52 pm
#15

I never drive on Highway 7 in Ontario. Why am I forced to pay for it?

I never use the TTC. Most Canadians do not. Why does 12% of the revenue come from provincial taxpayers, while 31% comes from federal taxpayers? Shouldn't the actual riders pay for it, RA?

You see, this is how it works in a democratic society. Collectively, we determine what is needed, and then we find ways of sharing the cost.

I'll never pilot a boat through the Trent-Severn, but I don't begrudge some of my federal taxes helping to pay for it.

I'll never again ride Via Rail, but I'm betting some federal tax dollars keep it afloat.

Unused, forced financial support is all around us. The only reason to single out the CBC could easily be (mis?)construed as a political one.

 
Posted by paterson1
November 4, 2024 1:57 pm
#16

CBC TV does have buying customers, just not like years ago when some of their shows would be watched by one or two million people even more.   A lot like Global and CTV these days and their imported US programming.  And like CBS, NBC, ABC and FOX who with the exception of football and very few programs are not getting many buyers either.   

CBC is a crown corporation, and are not run like most businesses.  They do programming that the private networks can't or won't do and attempt to serve the complicated mix that is the Canadian taxpayer and public.  

I am glad that we have networks like CBC TV and TVO.  It is a nice addition to the regular private and commercial networks.  This is something we are lucky to have, even if some programming we don't like, agree with or watch.  To use the childish argument like I don't watch it and shouldn't need to pay for it, seems silly when you do in fact watch it.  How much or little is up to you. 

Oh, and if the $326 million is besides the point as mentioned above, guess this discussion regarding taxes is over...

 
Posted by RadioActive
November 4, 2024 2:14 pm
#17

Dial Twister wrote:

I never drive on Highway 7 in Ontario. Why am I forced to pay for it?

I never use the TTC. Most Canadians do not. Why does 12% of the revenue come from provincial taxpayers, while 31% comes from federal taxpayers? Shouldn't the actual riders pay for it, RA?

You see, this is how it works in a democratic society. Collectively, we determine what is needed, and then we find ways of sharing the cost.

I'll never pilot a boat through the Trent-Severn, but I don't begrudge some of my federal taxes helping to pay for it.

I'll never again ride Via Rail, but I'm betting some federal tax dollars keep it afloat.

Unused, forced financial support is all around us. The only reason to single out the CBC could easily be (mis?)construed as a political one.

Not political at all. I'm not one of those who thinks the CBC is a mouthpiece for one party over another. But I get your argument. 

Here's mine: the other things you mention - like Highway 7 or Via Rail - are vital services and a public good. The same way sewer systems or drinking water in Kenora don't help either of us. But they're important public services and a necessity. Even if you don't use them, they keep society moving and running. I'm no longer in public school, but I have no problem paying for it. 

But the same thing can't be said for the CBC. Could I live without the Canadian version of Family Feud? Yeah, very easily. Would Canada come to a halt if the CBC weren't there? Unlike a major highway, I would say no. 

I would prefer The Corp. stick to providing underserved audiences like the Indigenous in the far north where commercial broadcasters rarely venture because there's no money in it. But that wouldn't mean they'd get the multi-millions they currently do to go countrywide. 

This editorial from the Globe & Mail is a perfect case in point. It's from 2023, but it's not so long ago that the numbers are no longer relevant.

"...its share of the national prime-time viewing audience dropped to 4.4 per cent (excluding Saturday), down sharply from 7.6 per cent in 2018, and trending below target for the year. Or, to turn that around: 95.6 per cent of TV-viewing Canadians do not tune in to CBC’s English language prime-time programming."

That bears repeating: 95.6 per cent aren't watching!

"Supper-hour newscasts in English-speaking markets are attracting tiny audiences. In Calgary, the CBC daily broadcast reaches just 20,000 people, on average."

It's my understanding that the local Toronto numbers are not much better per capita.

That's pretty pathetic for the amount we give them. Talk about throwing good money after bad. Again, there's no other business not publicly subsidized that would put up with those numbers. But the CBC doesn't have to worry because they know the gravy caboose is a long train running. And we're paying the freight. 

 
Posted by paterson1
November 4, 2024 3:26 pm
#18

I agree with the G&M editorial that we should question CBC TV's relevance but not to defund it or shut it down.  All those figures don't mean much if there is nothing to compare them to.  What is CTV's prime time share, City TV's and Global's?  More important what is the total viewing share of CBC and other networks and not just prime time?  How many viewers does CTV Calgary have during their 6pm newscasts?  Just prime time viewing is overrated, let's see total viewing.

Viewing and ratings are down for everyone.  A big hit show so far for CBS has been George & Mandy's First Marriage which had 6.9 million live viewers last week.  With 7 day viewing and streaming likely to double, so 14-15 million.

In 1953 the US had a population of 160 million people (340 million today) and half of the homes had no television.  I Love Lucy had 40 million viewers per week. That was for one showing and one day. 

And we have seen many shows in prime time over the last few years in the US with only 1 or 2 million live viewers.  Networks with 230-250 affiliates would indicate that some affiliated stations could have under 1,000 viewers for some shows. 

 

Last edited by paterson1 (November 4, 2024 4:00 pm)

 
Posted by RadioActive
November 4, 2024 4:36 pm
#19

All wonderful points, to be sure. But the big difference - and it is a big difference - is that CTV, Global, City TV, et al. do not get direct taxpayer money. The CBC does.

It's really not comparable, because if the commercial stations lose money, they'll cut staff and reduce costs. (With the requisite complaints appearing here about the state of the industry!)

The last round of cuts notwithstanding, the CBC just tends to ask for more to make up the difference. 

No one else gets to operate that way. 

 
Posted by paterson1
November 4, 2024 4:47 pm
#20

That's because CTV, Global and City etc. are not crown corporations.  Nobody else running that way is not the point.  They are two different animals and never would be run the same way. 

I think it makes for a more varied and complete system when public broadcasters are part of the mix.  The private networks have advantages that CBC doesn't have and the CBC being mostly taxpayer funded has advantages that the privates don't.  Although a few on here and the National Post greatly exaggerate those advantages. 

I was drawing attention that poor ratings right now is not really a CBC thing.  All networks are experiencing very soft numbers.  Too many channels and not enough viewers is the problem. 

 
Posted by RadioActive
November 4, 2024 5:21 pm
#21

I very much doubt, using the Globe's numbers, that Global, City TV and CTV have only 5.1% of the entire viewing audience in Canada watching. 

I recall reading recently that the CBC's The National only draws something like 200,000 viewers across the entire country. That's out of a population of more than 40 million! Remove the fact that it's the CBC for a moment. That's just pathetic for any network, and no one else would let it go on for so long. They'd go out of business.

But the CBC does not seem to think it needs to reconsider what it's doing. 

After all, there's another big cash infusion coming soon. We are not helping them by ignoring this. I'm sure CBC TV could be very good if it was run differently. But it's been pretty much the same for years. If its money was not guaranteed, things might change. But why bother when the next payday is coming? 

 
Posted by paterson1
November 4, 2024 5:43 pm
#22

I am sure that Global, City and CTV have US simsubed shows that aren't doing much more than 250-300,000 viewers across the entire country.  But without any ratings being released most of this is guessing and not a very complete picture.  The real reason that Numeris doesn't release ratings for regular programming is because the numbers aren't good.

The US networks have lots of programming in their country that would be equivalent to the National's numbers.  When you are only getting 1 to 4 million live viewers in a country of 340 million is pretty pathetic too.  And this also has been going on for a while now. 

 
Posted by RadioActive
November 4, 2024 5:51 pm
#23

Again, all that may be true. Can't say because I haven't seen the numbers.

But again, we are not paying for them. We do for the CBC. If the Globe's numbers are true, are we getting value for the money? I'd say the evidence indicates we're not. 

 
Posted by paterson1
November 4, 2024 6:16 pm
#24

At $32 per year, I disagree.  We are getting great value for the money.  If you want to talk about just CBC TV it would be $9-10 per year per person.  So the evidence is the other way. 

 
Posted by RadioActive
November 4, 2024 6:23 pm
#25

Whether it's $100,000 or $10, I want my money's worth. I don't feel they're giving it to us with these numbers.

Perhaps the CBC can reconfigure itself and take a look at what it's programming that's not attracting eyeballs. 

Would you throw $32 down the drain every single year? I wouldn't.

The amount, even If accept your numbers, is irrelevant. 

I expect value for my money, no matter what the amount.

The figures prove I'm not getting it now. 

I will repeat this until it sinks in - if the figures show 95% of the viewing pool  is not watching, why are we bothering?

 
Posted by paterson1
November 4, 2024 6:38 pm
#26

Again, and maybe this will sink in for you.  The numbers you quote mean nothing unless we see what the others have. And numbers from all programming, not just prime time.  You are not throwing $32 down the drain since you already admit to listening to CBC radio on occasion, watch CBC Gem which you said you like, and watch some of the public affairs programming on the main network along with Son of A Critch.  

I agree with Dial Twister that you seem to be focusing on CBC for political reasons.  You just won't admit it.  Whether you like it or not, a public broadcaster like CBC is for the greater good.  Since that you don't like to pay any amount for this service is rather suspicious....or you are just a cheapskate and a winer.. 

 
Posted by RadioActive
November 4, 2024 6:49 pm
#27

Well, it's not political and you'll just have to take my word for that. 

If you're happy throwing money away on expensive shows no one watches, that's fine. Spend the money. I'll keep mine. 

But of course, I'm not given that choice. 

Hence my problem. 

I do very occasionally tune in CBC Radio - I think Under The Influence is the only program I ever hear - but I made it clear I was talking about the far more expensive CBC English TV service. And the one show I watch on CBC because it takes place in a radio station? I would not miss it if it was no longer on. 

The BBC, on which the CBC is based, does not seem to suffer from this lack of viewership and has great quality shows. Why do we not have that, too?

Despite what you think, I don't actually want the CBC to disappear tomorrow. I just want them to do better and earn superior numbers. The other guys are irrelevant because I don't have to involuntarily contribute to their coffers, regardless of the amount.

If we're going to have this and ding everyone in the country to support it, at least do it right. 

I don't think that's too much to ask. 

 
Posted by paterson1
November 4, 2024 7:30 pm
#28

BBC and CBC don't have much in common other than they are public broadcasters.  CBC may have been based on BBC back in the mid 30's when they came to be but  that is now irrelevant.  BBC TV also went decades and decades with very little competition internally and no US signals coming in across the border OTA, and later across the country with cable. 

In fact for many decades, even today to a certain extent a fair bit of US network programming isn't that popular in the UK.  Oh, and BBC gets about 4 or 5 times more money from the taxpayer than CBC. So they have considerably more money for programming.  In fact they have so many channels and radio networks that  compete directly with private radio and television with similar mainstream programming.

CBC radio and to a lesser extent TV don't really compete directly with the private stations here with similar programming or image.  

I do agree that CBC TV should have better ratings overall, but we don't know what the current ratings are anyway.   As we know the other divisions like radio both english and french, Radio Canada TV and CBC.ca all seem to do well with audiences. 

We actually need CBC more than ever, not less.  Tomorrow I will likely be watching their coverage of the US election and CTV News Network more than the US OTA nets and CNN. 
 

 
Posted by RadioActive
November 4, 2024 8:16 pm
#29

paterson1 wrote:

 Tomorrow I will likely be watching their coverage of the US election and CTV News Network more than the US OTA nets and CNN. 

Well, this has been fun, but we're never going to agree. So I'll just conclude by saying I'll be flipping around the channels on Tuesday, not giving preference to any of them. If you want to watch CTV and CBC, that's fine. I'd prefer the American networks, only because it's their election, they have more experience in covering these kinds of things and they have a lot more at stake. 

If they were to ever cover the Canadian race (which they won't) then I'd probably tune in to our media here. But it's their night and that's why I'll be watching them. 

Have a good time, if that's the right way to say it. Although depending on who wins, none of us may be having a "good time" for a long while to come. 

 
Posted by paterson1
November 4, 2024 8:41 pm
#30

I will be watching all of the networks, but as I said likely more of the two Canadian news networks largely because it is not our election.  I am not overly familiar with all of  the nuances in US politics (electoral college etc.) and I find the Canadian nets do a better job of explaining things like that.  Also the tension will be lower on BBC World, CBC and CTV news networks, and they being removed from it all will give a different perspective. 

Let's hope Americans do themselves proud tomorrow... good luck US friends.. 

 


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